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FAQ

How can I pay for my items?
Currently, we accept Paypal and credit card.

How much is the item in my local currency?
Please click here for Quick Currency Converter

Where will you ship?
Worldwide

How much is shipping?
Please click here for shipping info

How long will my order take to arrive?
Buyers can look forward to receiving their goods in 7 to 21 working days. Tracking number will be given.
Express Mail (5 days) is available at additional cost for buyers who need their goods urgently. Please email us first.

How do I track my shipment?
You can track your item at Pos Malaysia
US buyer USPS
UK buyer Royal Mail
Please wait atleast 14 days before using your local tracking serivce.

Will you charge sales tax on my order?
Most of our shipment has no duties/tax. In case the shipment is dutied by custom, the duties charges must be borne by the buyer.

Can I make a return?
Customer satisfaction is our TOP priority.
As all items are sent via registered mail and traceable with tracking number, we provide a full refund if item should be lost in the mail. Please give us some time to establish with the post office that the package is a lost package.
We provide full refund for item which was hugely misrepresented and free product refund if the item is defective. However original shipping cost is not included in the refund.
Please check on the size and measurements carefully, we do not refund or exchange if the item doesn’t fit.

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